2010 was a year of recovery for the aviation industry. By staying true to our strategy, and adopting a non-cash consumptive model for our ground handling business, Menzies Aviation was able to operate efficiently, demonstrating its flexible business model when needed, whilst maintaining its focus on service excellence.

For 2011 Menzies Aviation will continue on its steady growth path. It will also focus on expanding customer relationships to grow in existing and new markets. 

Menzies Aviation is the world's leading independent aviation services business.  With a focus on service excellence we aim to be the handler of choice at every airport where we operate.

The aviation services market has strong and deliverable growth dynamics and we will continue to expand our business by:

• Expanding existing customer relationships
• Expanding in existing attractive markets
• Entering new attractive markets

Achievement against objectives in 2010

Menzies Aviation was focused on leveraging existing customer relationships to grow selectively. The division continued to focus on attractive airlines in attractive markets creating product, station and regional densities.   

• In 2010 Lufthansa and bmi selected Menzies Aviation to provide full ramp handling services for their operations at London Heathrow Airport. The division now provides support for Lufthansa and bmi at 18 airports worldwide in six countries. Out of the approximately 200 daily flights handled at London Heathrow, 37 are for Lufthansa and 59 are for bmi.
• Emirates opened a new daily connection between Prague and Dubai in July 2010, with Menzies Aviation providing ground handling services to the airline. Menzies Aviation work with Emirates in seven airports worldwide, in six different countries. At Prague the division provides ground handling services for over 20 airlines, manages over 230 flights every week, and over 34,000 tonnes of cargo annually.
• In the Oceanic region, new contracts were signed with Malaysia at Auckland for ground and cargo handling after recent wins at Melbourne and Perth. Across the region Menzies Aviation operate at nine airports, providing services for over 30 different airlines.
• During 2010 the division developed further its relationship with Virgin America, and now supports them at six locations across North America, managing over 30,000 turnarounds per annum.