Menzies Distribution and Menzies Aviation management meet regularly with employee representatives, and seek to maintain an open and constructive dialogue. These discussions range from national agreements to issues at local sites..

During 2010, both divisions operated comprehensive internal communication programmes designed to ensure that all employees throughout the Group are kept informed about the direction and performance of their own division and of the rest of the Group. .

Communicating the “safety & security” message within Menzies Aviaton has continued with a strong focus on the promotion of a fair and just reporting policy and culture. Also regular publication of safety alerts, posters, stickers, operational audits and employee participation through local safety committees as well as a monthly safety performance newsletter. .

Regular e-bulletins are also issued with divisional news and corporate results, and disseminated through regular crew room briefings at each airports. Crew room briefings are also designed to provide an informal environment where two way communication can occur, and employees are encouraged to raise issues, concerns or questions in these sessions.

A programme to install networked television screens in employee rest areas is planned for 2011 to further improve communication to employees. The screens will be used to transmit safety, security alerts and messages along with business updates, news bulletins as well as localised information.

Menzies Distribution increased publication of both its successful staff magazines to become bi-monthly; ‘News and Views’ available to all staff, and ‘Critical Business Briefing’ for senior staff, designed to capture and discuss significant changes and developments within the business