Both Menzies Aviation and Menzies Distribution have developed new CSR models as an integral part of their business development strategies. These are designed to standardise and improve business practices throughout their division. Menzies Aviation have begun introducing SMART (Standard Menzies Audit & Reporting Tool), initially to the ground handling operations.

SMART has been designed to concisely and clearly provide the minimum standard expected in a Menzies operation. Compliance against these standards will be monitored through self-certification, as well as independent audit and covers subjects including Safety, Security and Quality, Corporate Governance, Human Resource, Operational Training, Planning and Procedures and Finance. Menzies Distribution’s three business development pillars are focused on the delivery of the strategy.

Corporate Social Responsibility has been identified as crucial to the achievement of this strategy and processes are being developed to ensure the business remains fit for purpose as it increases efficiency in its existing businesses, and develops new revenue streams