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Privacy Policy

This privacy statement covers the site (the ‘Site’). John Menzies plc (‘JMPLC’) aims to demonstrate its commitment to its users’ privacy, and to establishing trusting relationships based on respect for personal identity and information, by promoting the use of fair information practices. These cover the following:

  • Personally identifiable information John Menzies plc collects.
  • Personally identifiable information third parties collect through the Site.
  • Organisations that collect information from the Site.
  • How John Menzies plc uses the information it collects.
  • Third parties with whom John Menzies plc may share user information collected.
  • Choices which are available to users regarding collection, use and distribution of the information.
  • Security procedures that are in place to protect the loss, misuse or alteration of information under John Menzies plc’s control.
  • How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should first contact us by email using our email contact facility.

Information Collection

John Menzies plc is the sole owner of the information collected on the Site. John Menzies plc collects information from our users at several different points on this Site.


A cookie is a piece of data stored on the user’s computer, tied to information about the user. We do not use cookies on this site. There are two main types of cookes - Session ID cookies and Persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.  By setting a cookie on a site, users of the site would not have to log in more than once, thereby saving time while browsing our site. If users reject the cookie, they may still use the Site.

Log Files

Like most standard web-site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Legal Disclaimer

Though we make every effort to preserve users’ privacy, we may need to disclose personal information when required to by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceedings, a court order or legal process served on our Site.


This Site contains links to other web-sites. Please be aware that we, John Menzies plc are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every web-site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.


This Site takes every precaution to protect our users’ information. When users submit sensitive information via the Site, their information is protected both on-line and off-line.

We take reasonable steps to protect user information off-line. All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our web administrator or a customer service representative) are granted access to personally identifiable information. The servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Site, users can use our email contact facility to contact the web administrator.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use user’s personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the Site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information:

Web-site administrator

0131 225 8555

2 Lochside Avenue, Edinburgh Park, Edinburgh, EH12 9DJ

© John Menzies plc

Registered in Scotland - Company Number SC34970
Registered Office –2 Lochside Avenue, Edinburgh Park, EH12 9DJ, Scotland, UK.